Case Study: Secure, Consistent Device Handling on Windows

Background:
Muchly’s team has hands‑on experience making device workflows reliable and auditable in enterprise Windows environments. This engagement focused on reducing risk and inconsistency when external media is used.

Challenge:
When USB drives are plugged into Windows machines, teams need a standard, compliant way to handle them. Manual steps were slow and inconsistent, making it hard to prove security controls, trace activity, and keep people productive.

Solution:
We delivered a Windows‑native approach that detects USB connection events and runs a consistent, policy‑driven workflow. Devices are scanned for threats, actions are fully logged for audit, and approved devices can be made available over the network using USBIP so users can access them without direct machine access. The emphasis was on predictable operation, clear observability, and simple handover so internal teams can run it day‑to‑day.

Results:
Device handling became faster and safer. Security checks ran the same way every time, activity was traceable, and authorised users could access media without workarounds. The solution runs in the client’s environment, with code and configuration they own, and can be adapted to future policy changes.

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